Professional Summary
Results-driven UX Designer and Problem Solver with 10+ years of experience in ed-tech and digital product design. Led UX initiatives for a $100 M+ California Community Engagement grant, impacting 147 school districts and driving a 20% increase in user engagement. Expert in user research, wireframing, prototyping, accessibility (WCAG 2.1), and front-end development (HTML5, CSS3, Bootstrap). Passionate about crafting data-informed experiences that solve complex problems and delight users.
Core Competencies
- User Research & Testing: Interviews, Surveys, A/B Testing, Usability Studies
- Information Architecture & UX Strategy
- Wireframing & Prototyping: Figma, Adobe XD, InVision
- Accessibility Standards: WCAG 2.1, Universal Design
- Front-End Technologies: HTML5, CSS3, Bootstrap, JavaScript
- Agile & Scrum Methodologies
- Design Systems & Style Guides
- Stakeholder Collaboration & Workshops
Professional Experience
Eskolta
UX Designer & Front-End Consultant | Jul 2022 – Present
- Spearheaded UX redesign for a $100 M+ educational initiative affecting 147 districts, boosting platform engagement by 20% through streamlined navigation and performance dashboards.
- Conducted human-centered design workshops and usability tests, reducing task-completion time by 25%.
- Implemented WCAG 2.1 accessibility across interfaces, achieving full compliance.
- Developed HTML5/CSS3 prototypes and interactive reporting tools, accelerating performance-review workflows by 30%.
- Co-created a scalable design system in partnership with executives and engineers to maintain brand consistency.
New Classrooms
UI/UX Designer & Front-End Developer | Aug 2012 – Feb 2020
- Designed student and teacher portals for 50,000+ users, reducing support tickets by 30% and improving task success rates by 18%.
- Automated internal tools, cutting manual processing by 10 hours/week.
- Produced 40+ wireframes and interactive prototypes, ensuring seamless Agile sprint handoffs.
- Collaborated with product managers and engineers on bi-weekly feature releases.
- Created marketing assets and style guides to maintain visual consistency across channels.
Freelance UX/UI Designer
2011 – 2016
- Designed mobile UX for apps like "The Walking Dead" and "Top Chef," driving a 15% lift in retention.
- Developed interactive campaigns and infographics for Scopely and BravoTV.
- Delivered full design solutions from user research through front-end implementation (Bootstrap, WordPress).
Creative Director, Anyoption.com
2008 – 2011
- Led a team on responsive trading platforms, increasing mobile activations by 25%.
- Defined UI/UX strategy and executed multi-device design projects.
- Managed creative production workflows, ensuring timely delivery and compliance.
Education & Certifications
Interaction Design Foundation
Certified Mobile User Experience, 2021
Fashion Institute of Technology (FIT)
AAS Communication Design; BFA Graphic Design, 2000 – 2006
Additional Skills & Tools
- Adobe Creative Suite: Photoshop, Illustrator, InDesign, Premiere Pro
- Prototyping & Collaboration: CapCut, InVision, Jira, Confluence
- Platforms & CMS: Shopify, KDP, Teachable, WordPress
- Methodologies: Design Thinking, Heuristic Evaluation, User Personas, Journey Mapping